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Floor Manager (ION Flagship Store)

H&M Group

SingaporeFull-timeOn-site

Posted 18 Jun 2026

About this role

The Floor Manager is responsible for leading the sales team to deliver exceptional customer service and operational excellence within the flagship store. They will analyze sales performance, manage daily store operations, and support the Store Manager in talent development and recruitment. Candidates should have prior retail or customer-facing experience and a proven track record of driving sales through others. Strong leadership skills, an optimistic outlook, and the ability to adapt to evolving business needs are essential for success in this role.

What they're looking for

Customer serviceSales managementTeam leadershipRetail operationsStyling adviceProduct knowledgeStaff trainingRecruitment

Frequently asked questions

What does a Floor Manager (ION Flagship Store) at H&M Group do?

The Floor Manager is responsible for leading the sales team to deliver exceptional customer service and operational excellence within the flagship store. They will analyze sales performance, manage daily store operations, and support the Store Manager in talent development and recruitment. Candidate…

What skills does this Floor Manager (ION Flagship Store) role need?

Key skills for this role include Customer service, Sales management, Team leadership, Retail operations, Styling advice, Product knowledge.

How much does a Floor Manager (ION Flagship Store) at H&M Group pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Floor Manager (ION Flagship Store) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Floor Manager (ION Flagship Store) role?

You can apply directly on H&M Group's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.