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Enterprise Customer Success Manager

Harvey

SingaporeFull-timeHybrid

Posted 7 Jul 2026

About this role

Lead the strategic implementation and adoption of AI solutions for enterprise clients across the APAC region. Serve as a trusted advisor to executive stakeholders while building the foundation for the company's Customer Success presence in Singapore. Requires 5+ years of experience in Customer Success or Account Management within Enterprise SaaS, legal tech, or management consulting. Must possess an entrepreneurial mindset and the ability to manage complex multi-stakeholder accounts in the APAC market.

What they're looking for

Customer SuccessAccount ManagementEnterprise SaaSStrategic OnboardingClient Relationship ManagementStakeholder ManagementTechnology AdoptionData-Driven Strategy

Frequently asked questions

What does a Enterprise Customer Success Manager at Harvey do?

Lead the strategic implementation and adoption of AI solutions for enterprise clients across the APAC region. Serve as a trusted advisor to executive stakeholders while building the foundation for the company's Customer Success presence in Singapore. Requires 5+ years of experience in Customer Succe…

What skills does this Enterprise Customer Success Manager role need?

Key skills for this role include Customer Success, Account Management, Enterprise SaaS, Strategic Onboarding, Client Relationship Management, Stakeholder Management.

How much does a Enterprise Customer Success Manager at Harvey pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Enterprise Customer Success Manager role remote, hybrid, or on-site?

This role is hybrid, based in Singapore.

How do I apply for this Enterprise Customer Success Manager role?

You can apply directly on Harvey's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.