About this role
Your new company Client is an electricity distribution company in Singapore seeking to hire a Customer Care Officer Your new role Manage customer's enquiries from our digital platform (Webforms & Chats) and ensure customer enquiries are resolved to achieve customer satisfaction. Deliver appropriate solutions and alternatives within stipulated timelines to meet service KPIs. Address a wide range of customer issues including high consumption, bill presentation, account opening/termination, and bi…
Frequently asked questions
What does a Customer Care Officer (DCC) - Customer Experience at Hays do?
Your new company Client is an electricity distribution company in Singapore seeking to hire a Customer Care Officer Your new role Manage customer's enquiries from our digital platform (Webforms & Chats) and ensure customer enquiries are resolved to achieve customer satisfaction. Deliver appropriate …
How much does a Customer Care Officer (DCC) - Customer Experience at Hays pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Customer Care Officer (DCC) - Customer Experience role remote, hybrid, or on-site?
The listing is based in Singapore. Check the posting for remote or hybrid options.
How do I apply for this Customer Care Officer (DCC) - Customer Experience role?
You can apply directly on Hays's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.