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Customer Success Architect

Hewlett Packard Enterprise

SingaporeFull-timeHybrid

Posted 19 May 2026

About this role

The Customer Success Architect manages strategic accounts to drive solution adoption, usage growth, and revenue expansion. They act as a trusted advisor to C-suite executives, ensuring clients achieve their business objectives through HPE's as-a-service offerings. Requires a bachelor's degree (MBA preferred) and 8-10 years of experience in customer success or strategic account management. Candidates should hold cloud certifications and possess deep expertise in cloud architecture, ITIL, and customer success methodologies.

What they're looking for

Customer Success ManagementStrategic Account ManagementCloud ArchitectureExecutive Relationship BuildingUpsell Sales MotionCustomer Success PlanningFinancial Metrics AnalysisCross-functional Leadership

Frequently asked questions

What does a Customer Success Architect at Hewlett Packard Enterprise do?

The Customer Success Architect manages strategic accounts to drive solution adoption, usage growth, and revenue expansion. They act as a trusted advisor to C-suite executives, ensuring clients achieve their business objectives through HPE's as-a-service offerings. Requires a bachelor's degree (MBA p…

What skills does this Customer Success Architect role need?

Key skills for this role include Customer Success Management, Strategic Account Management, Cloud Architecture, Executive Relationship Building, Upsell Sales Motion, Customer Success Planning.

How much does a Customer Success Architect at Hewlett Packard Enterprise pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Customer Success Architect role remote, hybrid, or on-site?

This role is hybrid, based in Singapore.

How do I apply for this Customer Success Architect role?

You can apply directly on Hewlett Packard Enterprise's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.