F&B Junior Captain

JOB SCOPE As a F&B Junior Captain, you are responsible for managing a team of Food & Beverage Service Providers to deliver friendly and courteous services to every hotel guests and customers. JOB DESCRIPTION Greet all incoming hotel guests and customers who patronize the Coffee House. Responsible for the cleanliness and hygiene of the outlet and ensure that all guests are comfortable having their meals in the Coffee House. Conduct daily briefing before every shift for all Food & Beverage Service Providers. Conduct on the job training for all Food & Beverage Service Providers on table setting etc. Assist in the setting up of function rooms for any events of the day. Handle all guests’ complaints and record in daily report. Perform any duties as and when assigned by the Management. JOB REQUIREMENTS Possess a Certificate in Food & Beverage operations. Possess at least three (3) years of experience in related field. Able to work independently as well as a team member. Possess good interpersonal and communication skills. Willing to take on a three (3) rotating shifts jobs. Able to work 6 days work week including Saturdays, Sundays and Public Holidays. Preferably able to communicate English, Mandarin and local dialects such as Cantonese, Hokkien and Teochew to attend to hotel guests from China, Taiwan and Asia Pacific countries. OTHER INFORMATION Yearly increment Annual Wage Supplement Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc Outpatient medical benefits Dental benefits