IT Support

We are looking for a reliable and proactive In-house IT Support to provide day-to-day technical support and ensure the smooth operation of our IT systems. Key Responsibilities · Provide IT support to employees for hardware, software, email, and network issues. · Install, configure, and maintain computers, laptops, printers, and other IT equipment. · Set up user accounts and troubleshoot Microsoft Windows and Microsoft 365 issues. · Monitor and maintain the office network, internet, and Wi-Fi connectivity. · Perform routine system updates, backups, and IT maintenance. · Coordinate with external IT vendors when required. · Maintain IT asset inventory and documentation. · Support IT projects and ensure compliance with IT security policies. Requirements: · ITE certificate or Diploma in Information Technology, Computer Science, or a related field, with minimum 1year of IT support experience (fresh graduates with relevant knowledge are welcome to apply). · Or with minimum 3 years of IT support experience without certification · Good knowledge of: Windows10/11 Microsoft Azure or 365 and Outlook Active Directory Basic networking (TCP/IP, DNS, DHCP, Wi-Fi) Printers and scanners Antivirus and endpoint security · Strong troubleshooting and analytical skills. · Good communication and problem-solving skills. · Able to work independently and provide excellent user support. · Willingness to attend to various work sites · 5.0 days work at HQ located in Penjuru Please email your latest resume to hr@hoysan.com