Clinic Assistant (Specialist Clinic)

Oversee reception operations, handle appointment scheduling, list and coordinate hospital procedures, andensure timely follow-up on payments. Maintain clear and professional communication with patients through phone calls, text messages, and email correspondence. Administer pre-procedure counselling, including financial guidance, for patients undergoing surgery. Provide general clinical care for patients Ensure smoothday-to-day clinic operations Process insurance for patients. (Obtain and follow-up on Letter of Guarantee etc) Timely submission of claims to the insurance portals Collate documents for accounting purposes Perform any ad hoc assignment as and when required Job Requirements: Experienced in Plato is a must. Experienced in helping patients in insurance claims. Relevant working experience as a clinic assistant in a specialist clinic is a must. Seeking a Chinese-speaking clinic assistant to provide translation support for patients. Strong interpersonal skills. Well-groomed and presentable. Ability to maintain a neat and professional appearance suitable for a client-facing environment. Excellent customer-service mindset. Working location: Mount Elizabeth Orchard Clinic Operating hours: Mon - Fri (8.30 am to 5.30 pm) and Sat (8.30 am to 12.30 pm) EA Personnel Name : Tan Jwee Hoon EA Personnel Registration Number: R1106815 EA Licence No :10C3060 HR Affiliates; ROC No: 53164100K