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Manager, Policy Servicing - HSBC Life

HSBC Global Services Limited

SingaporeFull-timeOn-site

Posted 15 Jun 2026

About this role

Manage policy servicing operations, including processing customer requests, performing quality checks, and ensuring regulatory compliance. Oversee CDD/KYC activities and maintain department standard operating procedures to reduce error rates. Requires a Diploma or Bachelor's degree in Insurance, Business, or equivalent professional qualifications. Candidates should have relevant experience in operations or administrative work with strong interpersonal and time management skills.

What they're looking for

Policy ServicingCustomer Due DiligenceKYCRegulatory ComplianceQuality ControlStandard Operating ProceduresCRS/FATCACustomer Service

Frequently asked questions

What does a Manager, Policy Servicing - HSBC Life at HSBC Global Services Limited do?

Manage policy servicing operations, including processing customer requests, performing quality checks, and ensuring regulatory compliance. Oversee CDD/KYC activities and maintain department standard operating procedures to reduce error rates. Requires a Diploma or Bachelor's degree in Insurance, Bus…

What skills does this Manager, Policy Servicing - HSBC Life role need?

Key skills for this role include Policy Servicing, Customer Due Diligence, KYC, Regulatory Compliance, Quality Control, Standard Operating Procedures.

How much does a Manager, Policy Servicing - HSBC Life at HSBC Global Services Limited pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Manager, Policy Servicing - HSBC Life role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Manager, Policy Servicing - HSBC Life role?

You can apply directly on HSBC Global Services Limited's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.