Matcha Barista

Description: • Customer Service : Greet and assist customers with a friendly attitude, attending to customers' queries and concerns. • Customer Engagement & Satisfaction : Engage in meaningful conversations with customers on concept, products and tea knowledge. Ensure every customer leaves satisfied with their experience. • Beverage Preparation : Prepare, plate and serve food and drinks, following recipes and quality standards. • Opening & closing of outlets • Inventory : receiving and checking of inventory and perishables. • Cleanliness & Organization : Maintain a clean and organized work station, including prepping ingredients, sanitizing surfaces, and keeping the cafe area tidy. • Team Collaboration : Work closely with other crew members to ensure smooth operations and a positive work environment. • Reports to : Outlet Manager Requirement : • Experience and interest in F&B • Passion for tea, including acquiring and sharing of tea knowledge • Able to work weekends & public holidays Skills & Abilities: • Well-groomed with good communication and interpersonal skills • Fluent in English • Proactive and reliable, able to adapt and learn quickly • Ability to withstand stress and work well under pressure Other job details: • 5 day work week, no split shifts • Medical claim system • 14 days of annual leave (upon completion of probation period, prorated) • Individual welfare fund (upon completion of probation period, prorated)