Assistant Executive Director (Services & Operations), Children & Youth Group

COMPANY DESCRIPTION The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion. Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society. Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life. About The Salvation Army (Singapore) Since 1935, The Salvation Army has stood as a pillar of hope and transformation in Singapore. Today, its Children and Youth Group (CYG) continues that legacy by serving hundreds of vulnerable children and youth annually - providing preventive programmes, foster care, residential services, and reunification support. Guided by the belief that every child matters and thrives best in a family setting, CYG offers a comprehensive continuum of care, including: Gracehaven, The Haven - Residential care for children and youth Gracehaven Fostering and Befriender for Families - Foster care services and family reunification support Kids in Play - Child development and engagement programmes Youth Development Centre - Life skills and development support Youth Mental Health Support - Psychosocial and emotional care for youth The core values of CYG are Compassion, Collaboration, Resilience, Spirit of Excellence, Integrity, Genuine Care. RESPONSIBILITIES The Opportunity We are seeking a visionary and strategic Assistant Executive Director (AED) to join our senior leadership team. This is a rare opportunity to shape the future of one of Singapore's most respected mission-driven organisations. Reporting to the Executive Director, the AED plays a critical role in ensuring our professionalised services are well run and transforming lives. Job Description ACCOUNTABILITY: Responsible to: Executive Director, Children & Youth Group under the direction of Director, Social & Community Services (Singapore) FUNCTIONAL RELATIONSHIPS: All Staff Members The Salvation Army Territorial / Regional Headquarters Ministry of Social and Family, and any other Government Agencies associated with the Children and Youth Group DIRECT SUPERVISION OF: Community and Mental Health and Residential Services of the Children & Youth Group PRIMARY OBJECTIVES: Premised on the mandate and mission of the Children and Youth Group, the AED works closely with the ED and is responsible for The Salvation Army's services relating to children and youth matters. Building upon this responsibility, the AED is to assist the ED in ensuring that services are able to serve their target groups well, work with teams on gathering practice insights to improve and review services in order for better client outcomes and grow capability. The AED will also need to look into long term financial sustainability and day-to-day operational matters of the Group. Taking into account that 60-70% of children and youth served by CYG have a history of child abuse or neglect and 20-30% of children are from incarcerated families, the AED will need to be a professional who has experience in managing social services. Some aspects of this diverse portfolio include: drive organisational development initiatives (including culture development and employee engagement), service and professional capability development, provide lead in operational planning and priority setting, undertake special projects, manage employee relations (which includes but not limited to talent attraction, recruitment, identification, development and retention), enhance stakeholder engagement (which includes strengthening relationships with partners, regulators (MSF, NCSS), and community networks), and conduct oversight in monitoring operating and capital budgets. DUTIES & RESPONSIBILITIES: OVERSIGHT OF CYG SERVICES Provide leadership and oversight over day to day operations of CYG's social services to ensure that needs of clients as well as key stakeholders are met. This will include providing guidance on professional issues, incident management and administrative and funding matters. Provide leadership in ope…