About this role
Manage and maintain multiple trading platforms as the primary point of contact for brokering desks in the APAC region. This includes handling incident management, ensuring data accuracy, and collaborating with cross-functional teams to test and launch new projects.
Candidates should be capable of providing technical support, investigating trade flow issues, and utilizing service management tools like ServiceNow. A desire to learn brokered products and the ability to provide out-of-hours coverage for system upgrades is expected.
What they're looking for
First Line SupportSecond Line SupportIncident ManagementProblem ManagementServiceNowSystem Log AnalysisSoftware TestingTechnical Documentation
Frequently asked questions
What does a Market Administrator (Trading Tech Support Analyst) at ICAP do?
Manage and maintain multiple trading platforms as the primary point of contact for brokering desks in the APAC region. This includes handling incident management, ensuring data accuracy, and collaborating with cross-functional teams to test and launch new projects. Candidates should be capable of pr…
What skills does this Market Administrator (Trading Tech Support Analyst) role need?
Key skills for this role include First Line Support, Second Line Support, Incident Management, Problem Management, ServiceNow, System Log Analysis.
How much does a Market Administrator (Trading Tech Support Analyst) at ICAP pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Market Administrator (Trading Tech Support Analyst) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Market Administrator (Trading Tech Support Analyst) role?
You can apply directly on ICAP's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.