Guest Experience Lead

Salary: Up to $3,500/month Listed MNC in Leisure Industry Location: Central Region Working Hours: Rotating shifts (5 days/week) Why Join Us? Excellent welfare and employee benefits Career growth and advancement opportunities Supportive and dynamic work environment Key Responsibilities Perform professional and efficient hotel guest check-in and check-out to ensure high levels of guest satisfaction. Coordinate closely with Front Office, Housekeeping, and other departments to ensure seamless guest experiences. Manage room control based on forecasted occupancy, VIP arrivals, group check-ins, and special requests. Adopt a sales-oriented approach within the Front Office team and identify resort-wide sales opportunities. Maintain confidentiality of all guest information and resort business practices. Requirements Minimum Diploma in Hotel/Hospitality Management or equivalent. At least 2 years of experience in the hospitality industry Strong interpersonal, multitasking, time management, and problem-solving skills. Proficient in Microsoft Office applications (Word, Excel, PowerPoint). Willing to work rotating shifts, including weekends and public holidays. Seize This Opportunity! Click Apply Now to upload your updated Resume/CV and take the first step toward an exciting new career. Only shortlisted candidates will be contacted. Chong Zhe Hui (Fiona) Registration No.: R1984570 EA Licence No.: 14C7121