Customer Service Officer

Job Description & Requirements JOB DESCRIPTION Front Desk · Handle incoming calls and phone enquiries · Manage clients’ registrations, updating and keeping records · Scheduling of patients’ appointments Dispensary · Performing cashiering duties · Dispensing of products/medications · Maintain inventory · Sort, count, replenish product stock · Assist the manager in the stock take process · Maintain tidiness in the dispensary area · Handling purchase orders and delivery orders REQUIREMENT: · Minimum of N level with experience in a similar position · Mature, trustworthy, customer service-oriented, and friendly · Preferably bilingual · Must be well-groomed · Fast learner and able to adapt to changes · Possess an amicable disposition with good interpersonal and communication skills · Must show initiative, proactivity, and a great willingness to learn · Able to work independently and in a group with good team spirit · Able to work under pressure, multitask, and follow company direction · Proficient in Microsoft Office · Location: Novena and Orchard