About this role
Handle customer enquiries, complaints, and returns while managing both walk-in and phone-in interactions. Collaborate with sales and logistics teams to resolve stock issues and ensure a positive shopping experience.
Requires 1 to 2 years of experience in a fast-paced customer service environment. Candidates must be resilient, solution-oriented, and able to work retail shifts including weekends and public holidays.
What they're looking for
Customer ServiceConflict ResolutionCommunication SkillsInterpersonal SkillsProblem SolvingAnalytical ThinkingTeamworkService Recovery
Frequently asked questions
What does a IKEA Tampines - Customer Relations Officer, Easy Buying (Part-Time) at Ikano-Retail do?
Handle customer enquiries, complaints, and returns while managing both walk-in and phone-in interactions. Collaborate with sales and logistics teams to resolve stock issues and ensure a positive shopping experience. Requires 1 to 2 years of experience in a fast-paced customer service environment. Ca…
What skills does this IKEA Tampines - Customer Relations Officer, Easy Buying (Part-Time) role need?
Key skills for this role include Customer Service, Conflict Resolution, Communication Skills, Interpersonal Skills, Problem Solving, Analytical Thinking.
How much does a IKEA Tampines - Customer Relations Officer, Easy Buying (Part-Time) at Ikano-Retail pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this IKEA Tampines - Customer Relations Officer, Easy Buying (Part-Time) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this IKEA Tampines - Customer Relations Officer, Easy Buying (Part-Time) role?
You can apply directly on Ikano-Retail's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.