Client Success Manager

Roles Description: The role will be a Client Success Manager. The Client Success Manager will be handling our clients' Digital Marketing campaigns. He or she is also expected to manage our clients and optimise their campaigns in line with best practices. Specific Responsibilities: The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance. Competencies: The Client Success Manager will have an in-depth understanding of Digital Marketing and also gain confidence in client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would analyse data to optimise campaign performance. Rewards: High Basic salary Medical and insurance coverage Yearly pay increment Additional 2 days of annual leave every year Able to attend internal and external courses Work alongside an award-winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022) A super fun and dynamic company culture Work from home available Probation Period: This position includes a 6-month probationary period to assess mutual compatibility within the job role. Why Us: Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, we are the winner of Search Marketing Agency of the Year 2022. We are also the winner of Lead Generation Agency of the Year 2022. With an ongoing expansion plan, we want to gather the best talent in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia. In addition, we are probably the only Digital Marketing Agency in Singapore that takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free. More info: https://www.impossible.sg/