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ITSM Manager (ServiceNow platform)

Income Insurance Limited

SingaporeFull-timeOn-site

Posted 9 Jun 2026

About this role

Lead the end-to-end IT Service Management function and oversee the ServiceNow platform's governance, roadmap, and operational discipline. Manage audit, risk, and control activities within Technology & Operations while leading and developing a high-performing team. Requires a degree in IT or a related field and 8 to 12 years of experience in ITSM, ServiceNow management, and governance. Proven expertise in ITIL practices and managing ITSM processes within large, regulated enterprise environments is essential.

What they're looking for

IT Service ManagementServiceNow Platform ManagementITILGovernance Risk and ComplianceAudit CoordinationPeople ManagementVendor ManagementCMDB

Frequently asked questions

What does a ITSM Manager (ServiceNow platform) at Income Insurance Limited do?

Lead the end-to-end IT Service Management function and oversee the ServiceNow platform's governance, roadmap, and operational discipline. Manage audit, risk, and control activities within Technology & Operations while leading and developing a high-performing team. Requires a degree in IT or a relate…

What skills does this ITSM Manager (ServiceNow platform) role need?

Key skills for this role include IT Service Management, ServiceNow Platform Management, ITIL, Governance Risk and Compliance, Audit Coordination, People Management.

How much does a ITSM Manager (ServiceNow platform) at Income Insurance Limited pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this ITSM Manager (ServiceNow platform) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this ITSM Manager (ServiceNow platform) role?

You can apply directly on Income Insurance Limited's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.