About this role
Manage first-level customer queries and feedback via inbox and hotline regarding motor policy servicing and claims. Resolve escalated incident cases and handle document administration to ensure timely customer outcomes.
Requires a Degree or Diploma with at least 2 years of customer service experience, preferably in motor insurance. Candidates must be able to work from home in Singapore and obtain relevant insurance qualifications like BCP, PGI, and ComGI.
What they're looking for
Customer ServiceProblem SolvingMicrosoft ExcelMicrosoft WordMicrosoft PowerPointCase ManagementIncident ManagementCommunication Skills
Frequently asked questions
What does a Contract Executive, MT Customer Service at Income Insurance Limited do?
Manage first-level customer queries and feedback via inbox and hotline regarding motor policy servicing and claims. Resolve escalated incident cases and handle document administration to ensure timely customer outcomes. Requires a Degree or Diploma with at least 2 years of customer service experienc…
What skills does this Contract Executive, MT Customer Service role need?
Key skills for this role include Customer Service, Problem Solving, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Case Management.
How much does a Contract Executive, MT Customer Service at Income Insurance Limited pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Contract Executive, MT Customer Service role remote, hybrid, or on-site?
This role is hybrid, based in Singapore.
How do I apply for this Contract Executive, MT Customer Service role?
You can apply directly on Income Insurance Limited's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.