Game Store Crew

Job Summary Join Singapore’s next-generation interactive gaming experience as a Game Master. Operate digital games, guide players, assist customers, and maintain a fun, safe environment while supporting daily outlet operations. Responsibilities Operate and manage interactive digital games and attractions to ensure smooth gameplay Brief players on game objectives, rules, and gameplay mechanics to enhance their experience Monitor game sessions and provide timely assistance to players when needed Set up, start, and reset game systems between sessions to maintain continuous play Troubleshoot basic game or equipment issues and report technical faults for resolution Assist customers with bookings, registrations, and enquiries to facilitate smooth transactions Recommend suitable games, packages, and promotions to customers to enhance engagement Maintain cleanliness and ensure all gaming areas are safe and operational for customer safety Assist with daily outlet operations, including opening and closing duties to support team functions Provide basic information about the company’s attractions and experiences to customers Preferred competencies and qualifications Previous experience in customer service, attractions, retail, or entertainment is an advantage Passion for games, entertainment, and customer engagement Friendly, outgoing, and customer-oriented personality Good communication and interpersonal skills Able to work in a fast-paced environment Responsible, proactive, and able to work independently Comfortable working weekends and public holidays No experience required; training will be provided Benefits Career progression opportunities Fun and dynamic working environment Comprehensive training provided