Senior Patient Service Supervisor (Specialist Clinics)

Job Responsibilities - Perform reception duties, scheduling of appointment, registration, dispensing of medication, payment collection and administrative duties relating to patients. - Ensure a high standard of customer service -To coordinate the daily operations of the clinic (front counter services, administrative, and operational matters) - Oversee and supervise the training and development of clinic staff members - Plan and coordinate the daily work assignments and operations - Handle TPA (Third-Party) Claims, Medisave Claims, Insurance Claims and other documentations - Ensure the cleanliness and tidiness of the clinic - Involve in administrative functions relating to work area such as drug/consumable ordering/stock-take/payment - Maintain regular checks on drugs and essential / emergency equipment - Provide information / education to patients and family members - Perform other ad-hoc departmental task/activities as assigned - Clinic located in the Medical Centre Job Requirements - Min. GCE N/O Levels and above qualifications - Good interpersonal skills with an open and pleasant personality - Ability to work in a fast-paced environment - Excellent teamwork & people, observational skills - Able to commit 5.5 days’ work week