About this role
Diagnose and resolve client platform issues to restore functionality and minimize downtime Support Windows OS, office software, and desktop hardware by applying technical expertise to maintain optimal user experience Respond promptly to IT incidents by investigating root causes and delivering temporary or permanent solutions to meet service level agreements Coordinate with external support vendors to manage maintenance, support, and issue resolution effectively Monitor system performance and document configurations to ensure accurate records and compliance with operational standards Participate in client platform implementation and upgrade projects by providing technical support and ensuring smooth transitions Execute assigned ad-hoc IT duties to support business operations and technology needs
What they're looking for
Information Technology and ServicesIT Operations ManagementTroubleshootingMicrosoft Excel
About Itcan Pte. Limited
Industry: Information & communications
Frequently asked questions
What does a IT Entry Level Support at Itcan Pte. Limited do?
Diagnose and resolve client platform issues to restore functionality and minimize downtime Support Windows OS, office software, and desktop hardware by applying technical expertise to maintain optimal user experience Respond promptly to IT incidents by investigating root causes and delivering tempor…
What skills does this IT Entry Level Support role need?
Key skills for this role include Information Technology and Services, IT Operations Management, Troubleshooting, Microsoft Excel.
How much does a IT Entry Level Support at Itcan Pte. Limited pay?
This role lists a salary of S$2,300 – S$2,700 per month.
Is this IT Entry Level Support role remote, hybrid, or on-site?
The listing is based in Islandwide. Check the posting for remote or hybrid options.
How do I apply for this IT Entry Level Support role?
You can apply directly on Itcan Pte. Limited's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.