About this role
Provide L2 support for banking applications and systems, including troubleshooting and resolving technical issues. Monitor system performance, detect anomalies, and ensure uptime and availability of services. Handle incident tickets, escalations, and ensure timely resolution of incidents in accordance with SLAs. Work closely with L1support to ensure a seamless escalation process for complex issues. Collaborate withdevelopment teams to identify and resolve recurring issues or system bugs. Perform root cause analysis and provide recommendations for system improvements. Document technical issues, solutions, and best practices for future reference.
What they're looking for
Job AnalysisUnix Operating SystemsSolutioningMonitor systems performance
About Itcan Pte. Limited
Industry: Information & communications
Frequently asked questions
What does a Employment Opportunity - L1/L2 Production Support (Unix / SQL)/ Application Support at Itcan Pte. Limited do?
Provide L2 support for banking applications and systems, including troubleshooting and resolving technical issues. Monitor system performance, detect anomalies, and ensure uptime and availability of services. Handle incident tickets, escalations, and ensure timely resolution of incidents in accordan…
What skills does this Employment Opportunity - L1/L2 Production Support (Unix / SQL)/ Application Support role need?
Key skills for this role include Job Analysis, Unix Operating Systems, Solutioning, Monitor systems performance.
How much does a Employment Opportunity - L1/L2 Production Support (Unix / SQL)/ Application Support at Itcan Pte. Limited pay?
This role lists a salary of S$4,000 – S$5,500 per month.
Is this Employment Opportunity - L1/L2 Production Support (Unix / SQL)/ Application Support role remote, hybrid, or on-site?
The listing is based in Islandwide. Check the posting for remote or hybrid options.
How do I apply for this Employment Opportunity - L1/L2 Production Support (Unix / SQL)/ Application Support role?
You can apply directly on Itcan Pte. Limited's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.