Travel Consultant

Role Description This is a full-time, on-site Travel Consultant role based in Tanglin. The Travel Consultant will assist clients with planning and booking their travel, including accommodations, transportation, and other travel-related services. Daily activities include handling inquiries, providing tailored travel advice, preparing itineraries, and managing reservations in booking systems. The role involves coordinating travel arrangements, resolving issues or changes, and ensuring a smooth, positive experience from initial contact through to post-travel follow-up. The Travel Consultant will also collaborate with internal teams and external partners to secure competitive rates and maintain accurate travel documentation. Responsibilities Advise clients on travel options and manage end-to-end trip planning to meet their needs Coordinate and process travel bookings, including accommodations and transportation, using Sabre reservation and booking systems Handle client inquiries promptly and provide tailored travel advice to enhance customer satisfaction Prepare detailed travel itineraries and ensure accuracy of all travel documentation Manage changes and resolve travel-related issues efficiently to maintain seamless travel experiences Collaborate with internal teams and external partners to negotiate competitive rates and confirm bookings Maintain organized records of multiple bookings and deadlines with strong attention to detail Communicate clearly and professionally with clients and suppliers through written and verbal channels Work effectively on-site in a fast-paced environment, supporting team collaboration Required competencies and certifications Proficiency in Sabre reservation and booking systems Strong skills in Travel Consulting and Travel Management to advise clients and oversee trip planning Practical experience in Travel Arrangements and Reservations to coordinate bookings and manage changes Excellent Customer Service skills to support travelers and resolve issues professionally Strong written and verbal communication skills for effective client and supplier interaction Attention to detail and organizational skills to manage multiple bookings accurately Preferred competencies and qualifications Previous experience in the travel or hospitality industry Relevant certifications or diplomas in travel or tourism