JF

Manager

Jao Fah Services Singapore Pte. Ltd.

D23 Hillview, Bukit Panjang, Dairy Farm, Choa Chu KangFull TimeS$3,300 – S$5,500/mo

Posted 7 Jul 2026

About this role

Lead, coach, and develop the Customer Service team to achieve service and conversion targets. Monitor team performance, enquiry response times, and customer satisfaction levels. Review customer interactions and provide ongoing coaching to enhance service quality. Analyse enquiry trends, customer feedback, and operational data to identify improvement opportunities. Drive process improvements and implement best practices to improve efficiency and customer experience. Collaborate with Marketing, Operations, Centre Leaders, and Enrolment teams to support enrolment objectives.

What they're looking for

Process Improvement and OptimisationLeadershipMicrosoft ExcelMonitoring team performances

About Jao Fah Services Singapore Pte. Ltd.

Industry: Administrative & support services

Frequently asked questions

What does a Manager at Jao Fah Services Singapore Pte. Ltd. do?

Lead, coach, and develop the Customer Service team to achieve service and conversion targets. Monitor team performance, enquiry response times, and customer satisfaction levels. Review customer interactions and provide ongoing coaching to enhance service quality. Analyse enquiry trends, customer fee…

What skills does this Manager role need?

Key skills for this role include Process Improvement and Optimisation, Leadership, Microsoft Excel, Monitoring team performances.

How much does a Manager at Jao Fah Services Singapore Pte. Ltd. pay?

This role lists a salary of S$3,300 – S$5,500 per month.

Is this Manager role remote, hybrid, or on-site?

The listing is based in D23 Hillview, Bukit Panjang, Dairy Farm, Choa Chu Kang. Check the posting for remote or hybrid options.

How do I apply for this Manager role?

You can apply directly on Jao Fah Services Singapore Pte. Ltd.'s careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.