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Reservations Associate

Jen Singapore Tanglin By Shangri-La

D10 Tanglin, Ardmore, Bukit Timah, Holland RoadPermanentS$2,000 – S$2,600/mo

Posted 6 Jul 2026

About this role

Job Highlights Career Development Opportunities Duty Meals and Flexible benefits Complimentary Room Nights Discounted Room and Dining Rates We are looking for a Reservations Associate A Reservations Associate is responsible in managing the reservations process and operation in the property, providing the most efficient and courteous hotel reservations service to deliver quality guest services and meet financial targets for the property. He/She also ensures to adhere to policies and procedures implemented by the property, and to undertake and deliver on any other duties and responsibilities as required by the Management. As a Reservations Associate, we rely on you to: Provide support to guests on reservations and other related inquiries Work with other departments and deliver best-fit solutions for our guests Increase guest loyalty by delivering value-added service to our guests Contribute to maximizing business opportunities for the hotel We are looking for someone who: Diploma or Bachelor’s degree in Hotel Management, Business Administration, or related field preferred Has a passion for hospitality industry Possess good written and verbal communication skills. Creative and detail minded. High levels of flexibility, adaptability to changes If you are the right person, what are you waiting for? Click the APPLY button now!

What they're looking for

Written and Verbal Communication AbilitiesUpsellingAnalytical CapabilityReserves

About Jen Singapore Tanglin By Shangri-La

Industry: Accommodation & food services

Frequently asked questions

What does a Reservations Associate at Jen Singapore Tanglin By Shangri-La do?

Job Highlights Career Development Opportunities Duty Meals and Flexible benefits Complimentary Room Nights Discounted Room and Dining Rates We are looking for a Reservations Associate A Reservations Associate is responsible in managing the reservations process and operation in the property, providin…

What skills does this Reservations Associate role need?

Key skills for this role include Written and Verbal Communication Abilities, Upselling, Analytical Capability, Reserves.

How much does a Reservations Associate at Jen Singapore Tanglin By Shangri-La pay?

This role lists a salary of S$2,000 – S$2,600 per month.

Is this Reservations Associate role remote, hybrid, or on-site?

The listing is based in D10 Tanglin, Ardmore, Bukit Timah, Holland Road. Check the posting for remote or hybrid options.

How do I apply for this Reservations Associate role?

You can apply directly on Jen Singapore Tanglin By Shangri-La's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.