Service Sales

RESPONSIBILITIES · To meet existing and/or new customers maintain relationship and to develop potential business opportunities; · Ensure smooth operations of all service and/or maintenance activities; · Ensure customer requirements are clearly adequately communicated to service operation personnel; · Responsible for establishing selling prices for internal and external customers on parts related · To attend to local and overseas enquiries on parts related and provide quotes · To process quotation on recommended parts to customers within 2 days upon receipt of reports through eSOS (internal software) · To generate invoice for billing to customers within 2 days upon completion of job through eSOS · Gather Customers’ feedback and develop corrective measures for Management reviews; · Responsible for the Quality assurance / checks, Load Testing, Visual Inspections for all Project and/or Service works; · Responsible for providing ahigh standard of customer service · To generate weekly reports to update management on progress of all enquiries and order confirmation to both internal and external customers · Ensure procedures, standards and guidelines are followed and maintained; · Ensure all documentation of records are up to date and filed accordingly; · Any other duties assigned by the Management from time to time. Requirement Certificate / Diploma is Electrical/Electronics/Mechanical Experience is selling services and have good customer service attitude Relevant Customer base in the construction, manufacturing industry will be preferred