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Customer Service Agent (Flight Operations)

Jet Aviation

SingaporeFull-timeOn-site

Posted 24 Jun 2026

About this role

Provide high-quality service to passengers and crew, handling requests and administrative tasks to ensure a smooth journey. Maintain safety and quality standards while identifying opportunities to increase income through upselling. Requires a high school diploma or equivalent and a valid Class 3 driver's license. Candidates should possess strong communication skills and the flexibility to work shifts in a fast-paced aviation environment.

What they're looking for

Customer ServiceCommunicationUpsellingAdministrative TasksSafety ManagementConflict ResolutionTime ManagementInterpersonal Skills

Frequently asked questions

What does a Customer Service Agent (Flight Operations) at Jet Aviation do?

Provide high-quality service to passengers and crew, handling requests and administrative tasks to ensure a smooth journey. Maintain safety and quality standards while identifying opportunities to increase income through upselling. Requires a high school diploma or equivalent and a valid Class 3 dri…

What skills does this Customer Service Agent (Flight Operations) role need?

Key skills for this role include Customer Service, Communication, Upselling, Administrative Tasks, Safety Management, Conflict Resolution.

How much does a Customer Service Agent (Flight Operations) at Jet Aviation pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Customer Service Agent (Flight Operations) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Customer Service Agent (Flight Operations) role?

You can apply directly on Jet Aviation's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.