Desktop Support Engineer

Responsibilities: Maintenance of IT peripherals including backup & recovery Set-up, installation, re-installation or migration of IT peripherals Relocation of IT peripherals within premises Provide onsite support at client's premise, remote support by phone & email, and standby support if necessary/activated. Handling clients/end-users IT related requests Troubleshoot hardware & software issues Users profile administration Interface with other maintenance vendors (eg. HP, Microsoft, etc) for problem reporting. Place service call and follow up until the problem has been resolved. Installation and configuration of software according to customer standard Requirements: Minimum ITE / Diploma in IT or equivalent At least 1 year of working experience in IT field End-user support experience is preferred Basic networking support & supporting in OS platform Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative Able to work under pressure and in a fast-paced environment Others 5-days work week / w CPF / w Leave Entitlement Duration: Renewal contract with benefit (AL, MC, Medical claim) & Perm Role offer