About this role
The Service Ambassador Lead is responsible for enhancing the overall experience of occupants in the facility and managing various soft services to ensure they meet expected standards. This role also involves leading a team, conducting assessments, and collaborating with internal and external stakeholders to improve service delivery.
Candidates should have mid-level experience in a guest relations role, preferably from the hospitality or airline industry, and possess strong problem-solving and leadership skills. Knowledge of facility management principles and the ability to work under pressure are also essential.
What they're looking for
Customer ServiceCommunicationLeadershipProblem SolvingFacility ManagementEvent ManagementProcurementVendor Management
Frequently asked questions
What does a Senior Service Ambassador Lead at JLL do?
The Service Ambassador Lead is responsible for enhancing the overall experience of occupants in the facility and managing various soft services to ensure they meet expected standards. This role also involves leading a team, conducting assessments, and collaborating with internal and external stakeho…
What skills does this Senior Service Ambassador Lead role need?
Key skills for this role include Customer Service, Communication, Leadership, Problem Solving, Facility Management, Event Management.
How much does a Senior Service Ambassador Lead at JLL pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Senior Service Ambassador Lead role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Senior Service Ambassador Lead role?
You can apply directly on JLL's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.