Patient Service Associate

Key Responsibilities Patient Registration & Admissions Register and update patient particulars accurately in the hospital system Process outpatient appointments, admissions, discharges, and transfers Verify patient eligibility for subsidies, insurance, and financial assistance schemes Counter & Front Desk Operations Attend to patient and visitor enquiries at the counter, phone, or via digital channels Guide patients on clinic processes, waiting times, and next steps Manage queue systems and ensure smooth patient flow across service areas Billing & Payment Prepare and explain bills to patients, including MediShield Life, Medisave, and insurance claims Process payments and handle basic billing discrepancies Liaise with finance teams on complex billing matters Administrative & Support Duties Maintain accurate records and update patient data in hospital management systems Coordinate with clinical teams to support smooth daily operations Assist with general administrative tasks and ad-hoc duties as assigned Job Requirements: Minimum O Level Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button. We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. JobStudio Pte Ltd EA License No: 10C4754 EA Personnel: Pearly Poh EA Personnel Reg No: R2089904