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Senior Manager Project and Performances, Global Customer Solutions APAC

Johnson & Johnson Innovative Medicine

SingaporeFull-timeOn-site

Posted 24 Jun 2026

About this role

Lead the transformation of Customer Solutions hubs across APAC by deploying global performance standards and AI-enabled capabilities. Act as a strategic bridge between global leadership and regional teams to ensure consistent execution of operational roadmaps. Requires over 8 years of project or program management experience within a global matrixed organization, specifically managing large-scale transformations. Must possess strong stakeholder influencing skills and familiarity with digital tools or AI in service operations.

What they're looking for

Project ManagementProgram ManagementTransformation ManagementKPI FrameworksAI DeploymentStakeholder ManagementCross-Functional CollaborationPerformance Management

Frequently asked questions

What does a Senior Manager Project and Performances, Global Customer Solutions APAC at Johnson & Johnson Innovative Medicine do?

Lead the transformation of Customer Solutions hubs across APAC by deploying global performance standards and AI-enabled capabilities. Act as a strategic bridge between global leadership and regional teams to ensure consistent execution of operational roadmaps. Requires over 8 years of project or pro…

What skills does this Senior Manager Project and Performances, Global Customer Solutions APAC role need?

Key skills for this role include Project Management, Program Management, Transformation Management, KPI Frameworks, AI Deployment, Stakeholder Management.

How much does a Senior Manager Project and Performances, Global Customer Solutions APAC at Johnson & Johnson Innovative Medicine pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Senior Manager Project and Performances, Global Customer Solutions APAC role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Senior Manager Project and Performances, Global Customer Solutions APAC role?

You can apply directly on Johnson & Johnson Innovative Medicine's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.