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Global Banking - Client Service Analyst

JPMorgan Chase & Co.

SingaporeFull-timeOn-site

Posted 19 Jun 2026

About this role

Manage end-to-end payment inquiries and investigations for corporate and financial institution clients across the Asia-Pacific region. Collaborate with internal stakeholders to resolve operational challenges and implement process improvements to enhance client experience. Requires a bachelor's degree and professional proficiency in both Mandarin and English. Candidates should have experience in client service or operations within payments, cash, or trade finance.

What they're looking for

Case ManagementPayment InvestigationsClient Relationship ManagementMandarin ProficiencyEnglish ProficiencyRoot Cause AnalysisProcess ImprovementRisk and Controls

Frequently asked questions

What does a Global Banking - Client Service Analyst at JPMorgan Chase & Co. do?

Manage end-to-end payment inquiries and investigations for corporate and financial institution clients across the Asia-Pacific region. Collaborate with internal stakeholders to resolve operational challenges and implement process improvements to enhance client experience. Requires a bachelor's degre…

What skills does this Global Banking - Client Service Analyst role need?

Key skills for this role include Case Management, Payment Investigations, Client Relationship Management, Mandarin Proficiency, English Proficiency, Root Cause Analysis.

How much does a Global Banking - Client Service Analyst at JPMorgan Chase & Co. pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Global Banking - Client Service Analyst role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Global Banking - Client Service Analyst role?

You can apply directly on JPMorgan Chase & Co.'s careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.