Dental Assistant Cum Receptionist

Clinical Assistance Job Description Responsibilities Assist the dentist during chairside procedures and dental treatments to ensure smooth operations and patient comfort Prepare and maintain dental instruments, materials, and equipment following MOH and clinic protocols for safety and compliance Prepare patients for treatment and ensure their comfort throughout procedures Mix and prepare dental materials as required for treatments Assist in taking dental radiographs to support diagnosis and treatment planning Greet patients and manage check-in and check-out processes to ensure a positive patient experience Educate patients on oral hygiene, post-operative care, and clinic services to promote oral health Discuss treatment plans and provide clear explanations of procedures and costs to patients Maintain patient confidentiality and uphold service standards at all times Answer phone calls and respond to WhatsApp or online inquiries promptly and professionally Schedule and manage patient appointments, coordinating follow-ups and recalls to optimize clinic workflow Maintain clinic inventory by performing stock checks and ordering supplies as needed to ensure availability Maintain accurate patient records and assist with data entry to support clinical documentation and compliance Comply with MOH and regulatory guidelines for clinical documentation and record-keeping Assist with billing, payment collection, and issuing receipts and invoices to ensure accurate financial transactions Maintain cleanliness and hygiene of clinical and reception areas according to SOPs and infection control protocols Assist with daily clinic opening and closing routines to support operational readiness Support marketing and community outreach events such as distributing flyers and conducting dental talks Participate actively in training sessions, team meetings, and performance reviews to contribute to continuous improvement Perform any other duties assigned by the clinic manager or dentist to support clinic operations Benefits 10 days annual leave good attendance bonus per month (no MC, unpaid leave, or annual leave) monthly incentive for meeting KPIs Up to 50% discount on dental treatment depending on procedures Medical consultation subsidy after 2 years of service and performance review