F&B Supervisor

Responsibilities Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned Supervise opening and closing operations ensure standard protocols are followed Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet Supervise and maintain cleanliness of the outlet Ensure compliance with safety and sanitation regulations Qualifications & Requirements Bachelor's Degree in Hospitality / Retail Management or any related field Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience) Strong leadership skills Excellent communication skills Customer service oriented