Retail Supervisor / Manager

✨ About KK Group Founded in 2015, KK Group is a leading fashion retail enterprise in China with a strong multi-brand strategy. The Group owns three core brands – KKV, The Colorist, and X11 . Today, we operate 1,000+ stores across six countries, with rapid expansion into Southeast Asia (Thailand, Malaysia, Vietnam, Indonesia, and Singapore). As our core brand, KKV embraces the philosophy of “exploring 100 lifestyles”, offering over 20,000 SKUs across eight categories such as trendy toys, home goods, daily essentials, cosmetics, and more — while continuously exploring new product possibilities. ✨ Working Locations: KKV JURONG POINT KKV BEDOK MALL KKV JEM KKV NORTHPOINT 💰 Benefits & Perks: · Career Advancement Opportunities · On the Job Training · Exclusive monthly and seasonal Staff Discounts on our extensive range of products · Annual Leave & Medical Leave · 6 days work week for store crews; 44 hours per week · Able to work a rotating retail schedule, including weekends and public holidays, across three shifts: Morning Shift: 8:30 AM – 5:30 PM (1-hour break) Afternoon Shift: 11:30 AM – 8:30 PM (1-hour break) Supervisor (Full Time) As a Supervisor, you will oversee daily store operations, guide and motivate team members, and ensure high standards of customer service are maintained. This role is suited for proactive individuals who enjoy leading teams, solving problems, and driving store performance. Key Responsibilities · Assist customers with inquiries, purchases, and provide excellent service. · Support the achievement of monthly sales targets. · Ensure shelves are tidy, stocked, and products are fresh. · Manage samples packs, report product issues, and support stock replenishment. · Maintain store cleanliness, store maintenance and visual merchandising standards. · Stay alert to prevent loss and report any suspicious activity. ✨Job Requirements · Minimum ’N’ Levels / ITE or equivalent. Experience in retail is preferred but not essential. · Excellent customer service skills and good communication with interpersonal skills · Proficient in basic computer operations (e.g., POS system / Microsoft). ✨Join us at KKV Singapore and be part of an exciting retail journey as we grow across the country!