Service Advisor (Automotive)

Roles & Responsibilities: 1. Making appointment - Service Advisor are required to answer phone call enquiries and making appointment for customer. 2. Vehicle receiving - Attend and provide service maintenance and repair recommendation to customers. 3. In-service follow-up - Coordinate with workshop to ensure the vehicle meets service deadline and provide additional quotation to customer, if any. 4. Vehicle hand-over - Contact customer for vehicle collection and explain work performed and servicing/ repair charges when customer arrives. 5. Follow-up call - Call customers within 72 hours from last visit to ensure job is carried out in order. Job Requirement: With customer service experience are preferred. Preferred with valid Singapore Class 3 driving license. We regret that only shortlisted candidates would be notified.