Advisory, Servicenow, Associate / Senior Associate (Contract)

As a key member of the ServiceNow team at KPMG, you will be at the forefront of transforming IT services and solutions. Your role will be pivotal in advising both IT and business stakeholders, leveraging the ServiceNow platform to meet their needs. Your ability to communicate effectively with both technical and non-technical stakeholders will be key to your success in this role. You will be expected to have a deep understanding of the ServiceNow platform and its capabilities to offer strategic guidance and support to our clients as well as an understanding of KPMG’s ServiceNow offerings and delivery methodology CIO Advisory team members regularly interact with C-Suite clients, such as Chief Executive Officer (CEO), Chief Information Security Officer (CISO), Chief Information Officer (CIO), Chief Operating Officer (COO), Chief Risk Officer (CRO) and their direct reports. Hence, a client centric mind-set, understanding of IT within a Business context, and well-developed communication skills are desirable. The role involves: Serving as the key technical resource for the configuration, development, support, and maintenance of the ServiceNow platform. The successful candidate will have fluency In ServiceNow base platform, with the ability to learn and adapt to other areas of the platform per the needs of the engagement. Serving as primary technical point-of-contact for projects Leading the efforts and provide guidance in requirements gathering and developing/documenting process workflows. Defining technical solutions for architecture and design that are aligned with the client's business problems and ServiceNow implementation best practices. Leading a team of developers to convert requirements into user stories, create solutions, review development, and perform testing. Provide both technical and non-technical training to clients for the implemented solutions as built on the platform Designing and develop solutions within the ServiceNow environment to include new or m…