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Customer Experience Lead and Executive Assistant for Anime Jewelry Brand

Kraymer Art

SingaporeFull-timeRemote Solely

Posted 23 Jun 2026

About this role

Manage customer support across email and DMs using a human, founder-led voice to maintain a 12-hour reply target. Provide high-level executive assistance to the CEO and COO, including inbox triage, scheduling, and operational task tracking. Proven experience in customer support or executive assistance, ideally within e-commerce, with high emotional intelligence and excellent written English. Must be proficient in Shopify, Notion, and Slack, and available to provide coverage 7 days per week.

What they're looking for

Customer Experience ManagementExecutive AssistanceE-commerce SupportEmotional IntelligenceWritten CommunicationConflict De-escalationInbox TriageScheduling

Frequently asked questions

What does a Customer Experience Lead and Executive Assistant for Anime Jewelry Brand at Kraymer Art do?

Manage customer support across email and DMs using a human, founder-led voice to maintain a 12-hour reply target. Provide high-level executive assistance to the CEO and COO, including inbox triage, scheduling, and operational task tracking. Proven experience in customer support or executive assistan…

What skills does this Customer Experience Lead and Executive Assistant for Anime Jewelry Brand role need?

Key skills for this role include Customer Experience Management, Executive Assistance, E-commerce Support, Emotional Intelligence, Written Communication, Conflict De-escalation.

How much does a Customer Experience Lead and Executive Assistant for Anime Jewelry Brand at Kraymer Art pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Customer Experience Lead and Executive Assistant for Anime Jewelry Brand role remote, hybrid, or on-site?

This role is remote solely, based in Singapore.

How do I apply for this Customer Experience Lead and Executive Assistant for Anime Jewelry Brand role?

You can apply directly on Kraymer Art's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.