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Software Product Support Engineer 3

Lam Research

SalzburgFull-timeHybrid

Posted 5 Jun 2026

About this role

The role involves supporting and managing customer-facing software activities for Etch and Deposition products, including escalations, upgrades, and patch testing, while investigating and resolving complex software and system-level issues through deep technical troubleshooting. Candidates need a Bachelor's degree in computer engineering, Electronics, or Mechanical Engineering with 5+ years of experience, or a Master's degree with 3+ years, demonstrating strong experience in software troubleshooting, debugging, and root cause analysis in complex systems. Required experience includes customer-facing software deployments and the ability to review code to identify and validate fixes.

What they're looking for

Software TroubleshootingDebuggingRoot Cause AnalysisLog AnalysisCode ReviewSystem Level IssuesCustomer Facing DeploymentsSoftware Upgrades

Frequently asked questions

What does a Software Product Support Engineer 3 at Lam Research do?

The role involves supporting and managing customer-facing software activities for Etch and Deposition products, including escalations, upgrades, and patch testing, while investigating and resolving complex software and system-level issues through deep technical troubleshooting. Candidates need a Bac…

What skills does this Software Product Support Engineer 3 role need?

Key skills for this role include Software Troubleshooting, Debugging, Root Cause Analysis, Log Analysis, Code Review, System Level Issues.

How much does a Software Product Support Engineer 3 at Lam Research pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Software Product Support Engineer 3 role remote, hybrid, or on-site?

This role is hybrid, based in Salzburg.

How do I apply for this Software Product Support Engineer 3 role?

You can apply directly on Lam Research's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.