About this role
The engineer will support and manage customer-facing software activities for Etch and Deposition products, including escalation management, upgrades, and patch testing. Key duties involve investigating, troubleshooting, and debugging software and system-level issues by analyzing logs and collaborating with engineering teams to drive resolution.
Minimum qualifications require a Bachelor's degree in a relevant engineering field with 5+ years of experience, or a Master's with 3+ years, focusing on strong experience in software troubleshooting, debugging, and root cause analysis in complex systems. Candidates must also have experience with customer-facing software deployments and possess strong written and verbal communication skills.
What they're looking for
Software TroubleshootingDebuggingRoot Cause AnalysisLog AnalysisCode ReviewSystem Level IssuesValidationTesting
Frequently asked questions
What does a Software Product Support Engineer 3 at Lam Research do?
The engineer will support and manage customer-facing software activities for Etch and Deposition products, including escalation management, upgrades, and patch testing. Key duties involve investigating, troubleshooting, and debugging software and system-level issues by analyzing logs and collaborati…
What skills does this Software Product Support Engineer 3 role need?
Key skills for this role include Software Troubleshooting, Debugging, Root Cause Analysis, Log Analysis, Code Review, System Level Issues.
How much does a Software Product Support Engineer 3 at Lam Research pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Software Product Support Engineer 3 role remote, hybrid, or on-site?
This role is hybrid, based in Salzburg.
How do I apply for this Software Product Support Engineer 3 role?
You can apply directly on Lam Research's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.