Primary Skill: Client Growth & Account Mining Client Relationship & Stakeholder Expansion Cybersecurity Engagement & Value Creation Secondary skill: Delivery Effectiveness & Margin Improvement Strategic Leadership & Internal Collaboration Key Responsibilities Client Growth & Account Mining · Own and execute growth strategies for strategic accounts, focused on net additional business growth and wallet share expansion · Identify and convert account mining opportunities , including cybersecurity-related solutions and transformation programs · Develop deep understanding of client business objectives, risk concerns, and regulatory pressures · Shape and position differentiated offerings—particularly where cybersecurity, risk, compliance, and resilience are critical client priorities Client Relationship & Stakeholder Expansion · Act as executive sponsor and trusted advisor across strategic client accounts · Build and expand relationships with CxOs, CIOs, CISOs, risk leaders, business heads, and procurement stakeholders · Increase organizational reach by penetrating new buying centers and security decision-makers · Lead executive governance, QBRs, steering committees, and crisis/escalation scenarios when required Cybersecurity Engagement & Value Creation · Leverage prior experience in cybersecurity programs such as security transformation, managed security services, cloud security, IAM, GRC, SOC operations, or cyber risk management · Translate client security pain points into scalable, outcome-oriented solutions · Partner with cybersecurity, technology, and delivery teams to ensure solutions are aligned with client risk posture and compliance needs · Support strategic pursuits and large deals where cybersecurity is a core decision driver Delivery Effectiveness & Margin Improvement · Partner with delivery leadership to improve operational efficiency, quality, and delivery predictability · Drive contribution margin improvement through cost optimization, pricing discipline, scope control, and productivity initiatives · Ensure strong alignment between commercial commitments, cybersecurity delivery models, and client expectations Strategic Leadership & Internal Collaboration · Develop account plans with clear targets for growth, margin improvement, CSAT, and security-led expansion · Provide market and client intelligence to influence solution design, cybersecurity offerings, and go-to-market strategy · Mentor account teams and foster a consultative, value-led client engagement culture Key Performance Indicators (KPIs) · Improvement in contribution margins across managed accounts · Net additional business growth , including cybersecurity-related revenue · Improvement in Client Satisfaction (CSAT) scores and retention · Expansion of stakeholder coverage, particularly within security and risk leadership · Success rate of account mining and cybersecurity-led growth initiatives Qualifications & Experience · 15+ years of experience in client-facing leadership roles within technology services, consulting, or professional services · Strong track record in growing large, complex accounts through relationship-led and solution-led expansion · Prior experience with cybersecurity programs (delivery, presales, consulting, or executive sponsorship) is a significant advantage · Demonstrated success in margin improvement, P&L management, or commercial ownership · Executive-level engagement experience with C-suite and senior risk/security stakeholders