QA Engineer

Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: Join Thermo Fisher Scientific's Quality Assurance team and contribute to our mission to make the world healthier, cleaner and safer. As a Quality Engineer II, you will ensure compliance with quality standards and regulatory requirements across our manufacturing operations. You'll collaborate with cross-functional teams to drive continuous improvement initiatives, lead investigations, and implement corrective actions to maintain our high standards of product quality. This role offers exposure to innovative technologies and the opportunity to directly impact patient care through quality oversight of critical products. RESPONSIBILITIES Retrieve complaints from various database and update complaint log. Review and process complaints in a uniform and timely manner. Review technical complaint threshold report and initiate escalated complaint(s) from various databased into Trackwise System. Lead in the resolution of customer complaint and quality issues on manufacturing floor to provide voice of customers to operations and translate customer's feedback into innovative solutions. Identify and establish incoming and outgoing Product QC inspection criteria and provide training to QC Technicians. Participate in Product Qualification activities by reviewing test protocols and reports to ensure product quality meet the specified requirements. Issue RMA (Return Material Authorization) for units…