Product Support Assistant (Airport Retail)

Product Support Assistant Location: Changi Airport Working Hours: Rotating shift between 0530 and 0230 (FT/PT) and 2100 and 0800 (MN) Full-Time & MN Shift: 9.5 hours including 1 hour unpaid break, 42.5 hours per week Part-Time Shift: 9.5 hours including 1 hour unpaid break, min 5 days a week (Min 2 months commitment) Midnight Shift (PT): Min 7 hours per shift, min 4 days a week (Min 2 months commitment) Salary: 2k - 2.4k (Part-time: 13/hour) Responsibilities: Receive incoming deliveries, label, pick, pack, and transfer stock across stores and terminals. Conduct stock checks, ensure inventory accuracy, and complete all related documentation correctly. Replenish store displays, maintain visual merchandising standards, and support online order fulfilment (e.g. IShop Changi). Inspect items for defects and follow procedures for returns or replacements. Deliver duty-free items to departure gates before flight closure times. Keep storeroom and work areas clean, organized, and compliant with safety regulations. Support various ad-hoc duties as assigned by supervisors or retail managers. Requirements: Min N-Level or equivalent. Comfortable with handling movements of heavy loads and carton boxes (10kg to 25kg). Organised and self-motivated. Able to thrive under pressure. Comfortable to work retail and shift hours. Comfortable to handle liquor and tobacco products. Must be 21 years old and above as per Tobacco Act. Benefits: Monthly allowances up to $230. Annual leave of 12 to 18 days per calendar year. Medical and dental insurance. Joining Bonus of $600 for local Full Time new hires, subject to T&C.