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[LTA-VS] PRINCIPAL / SENIOR EXECUTIVE / EXECUTIVE (CUSTOMER SERVICE RELATIONS)

LTA Land Transport Authority

SingaporeFull-timeOn-site

Posted 5 Jun 2026

About this role

Manage customer feedback and enquiries across multiple digital and in-person channels while ensuring high service standards. Collaborate with stakeholders to resolve complex queries and prepare regular performance reports. Candidates should have knowledge in any discipline and proficiency in Microsoft Office applications. Prior experience in customer service and the ability to thrive in a fast-paced environment are highly advantageous.

What they're looking for

Customer ServiceCommunication SkillsInterpersonal SkillsMicrosoft OfficeOrganizational SkillsAnalytical AbilitiesAttention To DetailStakeholder Collaboration

Frequently asked questions

What does a [LTA-VS] PRINCIPAL / SENIOR EXECUTIVE / EXECUTIVE (CUSTOMER SERVICE RELATIONS) at LTA Land Transport Authority do?

Manage customer feedback and enquiries across multiple digital and in-person channels while ensuring high service standards. Collaborate with stakeholders to resolve complex queries and prepare regular performance reports. Candidates should have knowledge in any discipline and proficiency in Microso…

What skills does this [LTA-VS] PRINCIPAL / SENIOR EXECUTIVE / EXECUTIVE (CUSTOMER SERVICE RELATIONS) role need?

Key skills for this role include Customer Service, Communication Skills, Interpersonal Skills, Microsoft Office, Organizational Skills, Analytical Abilities.

How much does a [LTA-VS] PRINCIPAL / SENIOR EXECUTIVE / EXECUTIVE (CUSTOMER SERVICE RELATIONS) at LTA Land Transport Authority pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this [LTA-VS] PRINCIPAL / SENIOR EXECUTIVE / EXECUTIVE (CUSTOMER SERVICE RELATIONS) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this [LTA-VS] PRINCIPAL / SENIOR EXECUTIVE / EXECUTIVE (CUSTOMER SERVICE RELATIONS) role?

You can apply directly on LTA Land Transport Authority's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.