F&B Manager

F&B Manager (Multi-Outlet Operations) Join Our Growing Team! We are looking for an experienced and passionate F&B Manager to lead the operations and growth of our restaurant portfolio. Our flagship restaurant is located at Dempsey Hill and is scheduled to open in mid-July , with additional outlets under our management. If you are a hands-on leader with strong operational expertise, business acumen, and a passion for growing restaurant brands, we would love to hear from you. Key Responsibilities Oversee the daily operations of multiple restaurant outlets, ensuring exceptional service standards, operational efficiency, and compliance with company policies. Lead, coach, and develop Restaurant Managers and outlet teams to achieve operational excellence and outstanding customer experiences. Drive sales, profitability, and business growth by monitoring key performance indicators (KPIs), P&L, labour costs, and food costs. Develop and execute operational strategies to improve productivity, maximise revenue, and achieve business objectives. Work closely with Executive Chefs and kitchen teams to maintain food quality, menu consistency, and cost control. Ensure all outlets comply with food safety, hygiene, and regulatory requirements. Recruit, train, mentor, and evaluate employees to build a high-performing team. Manage manpower planning and staff scheduling to optimise productivity while maintaining service standards. Monitor customer feedback and implement service improvement initiatives. Conduct regular outlet audits to ensure compliance with SOPs, cleanliness, maintenance, and brand standards. Build and maintain strong relationships with suppliers and vendors to ensure quality products and competitive pricing. Business Development & Marketing Plan and execute marketing initiatives to increase brand awareness, customer traffic, and sales across all outlets. Collaborate with the Marketing team to develop promotional campaigns, seasonal menus, loyalty programmes, and special events. Identify partnership opportunities with corporate clients, lifestyle brands, influencers, and local communities to drive business growth. Monitor social media trends and work with the marketing team to create engaging content and promotional activities. Analyse customer behaviour, market trends, and competitor activities to recommend new marketing strategies and business opportunities. Support restaurant openings, promotional launches, media events, and community engagement activities. Ensure promotional campaigns are effectively executed at all outlets and evaluate their performance. Requirements Diploma or Bachelor's Degree in Hospitality Management, Food & Beverage Management, Business Administration, Marketing, or a related field. Minimum 5–8 years of relevant F&B experience, including at least 2–3 years managing multiple restaurant outlets . Proven experience in restaurant operations, team leadership, and financial management. Experience in restaurant marketing, business development, promotional planning, or brand-building is highly advantageous. Strong knowledge of restaurant P&L, budgeting, food cost control, inventory management, and labour optimisation. Excellent leadership, communication, negotiation, and interpersonal skills. Strong analytical and problem-solving abilities with a results-driven mindset. Familiarity with digital marketing platforms and social media trends is an advantage. Proficient in Microsoft Office and restaurant POS/back-office systems. Willing to travel between outlets and work weekends and public holidays when required. Working Location Primary Work Location: Dempsey Hill Flagship restaurant opening mid-July Travel between assigned outlets may be required. Working Hours 6-day work week 12-hour shifts (inclusive of meal and rest breaks, in accordance with company policy) Why Join Us? Opportunity to be part of an exciting and expanding F&B group. Play a key role in building and growing a premium restaurant brand. Competitive remuneration package with performance-based incentives. Career progression and leadership development opportunities. Staff meals provided. Annual leave, medical benefits, and statutory employment benefits. Dynamic, collaborative, and entrepreneurial work environment where your ideas can make a real impact.