Supervisor

Supervise daily floor operations to ensure smooth service and a welcoming dining experience for all guests. Coordinate and support the service team during operations to maintain efficiency, service quality, and a positive atmosphere. Ensure food and beverage service standards are consistently met according to company guidelines. Monitor cleanliness, organisation, and hygiene standards across the dining and service areas. Assist in managing stock levels, conducting inventory checks, and ensuring sufficient supplies for daily operations. Support opening and closing procedures to ensure the outlet is fully prepared for service. Provide guidance, leadership, and on-shift support to team members to maintain teamwork and service excellence. Engage with guests to ensure satisfaction, handle feedback professionally, and assist in resolving concerns promptly. Promote menu items, beverages, and ongoing specials to enhance the guest experience and support sales targets. Ensure all food safety, beverage handling, and hygiene regulations are strictly followed. Assist in training and onboarding new team members to maintain operational standards and team culture. Perks & Benefits Annual Leave, Medical Leave, Birthday Leave, and Public Holidays Off-in-Lieu Staff discounts at all outlets Transport claim after 11 PM shifts Staff meals provided