Digital Project Manager

Digital Project Manager About the Role Make Studios is looking for a Digital Project Manager to manage the delivery of interactive digital experiences for museums, exhibitions, events, visitor attractions, and commercial installations. You will oversee projects involving HTML5 applications, touchscreen kiosks, games, interactive exhibits, websites, multimedia content, hardware integration and on-site deployment. This is an IT-centric project-management role. You should be comfortable discussing multimedia software development, technical requirements, system architecture, hardware dependencies, testing, deployment, and troubleshooting with developers and technical teams. You do not need to be a programmer, but you must understand how digital projects are planned, developed, tested, installed, and supported. Key Responsibilities Project Planning and Delivery Manage digital and interactive projects from initial briefing through design, development, testing, deployment, and handover. Define project scope, deliverables, timelines, milestones, responsibilities, and dependencies. Break down projects into clear workstreams and actionable tasks. Prepare and maintain project schedules, implementation plans, risk registers, and status reports. Coordinate multiple projects concurrently while ensuring that deadlines and quality standards are met. Monitor progress, identify delays early, and take corrective action where required. Manage changes to project scope, timeline, cost, and technical requirements. Ensure that project documentation remains accurate and up to date throughout the project lifecycle. Ensure timely delivery of project milestones. Digital and Technical Project Management Manage projects involving HTML5 applications, websites, touchscreen kiosks, Unity games, multimedia systems, and interactive installations. Work with developers to understand software requirements, technical risks, integration points, and estimated development effort. Coordinate software, content, hardware, networking, and installation requirements. Review functional specifications, user flows, system diagrams, and technical documentation. Understand common digital-project concepts such as APIs, databases, content-management systems, networking, version control, software builds, and testing environments. Track technical dependencies between software, hardware, content, and third-party systems. Coordinate integration with devices such as touchscreens, cameras, sensors, RFID or NFC readers, printers, lighting systems, and other interactive hardware. Ensure that development, staging, testing, and production environments are properly planned and managed. Coordinate software releases, updates, bug fixes, and final deployment builds. Client and Stakeholder Management Act as the main point of contact for assigned clients and project stakeholders. Lead project meetings, progress updates, design reviews, technical discussions, and testing sessions. Translate client requests into clear instructions for designers, developers, content teams, and vendors. Manage client expectations regarding timelines, technical feasibility, scope, and project limitations. Document meeting decisions, action items, responsibilities, and deadlines. Obtain timely approvals for designs, content, development milestones, and final deliverables. Handle feedback professionally and ensure that revisions are tracked and implemented correctly. Escalate major risks, disputes, delays, or scope changes to management when necessary. Team Coordination Coordinate internal teams including designers, developers, animators, content producers, technical specialists, and installation personnel. Assign tasks and ensure that team members understand project requirements and priorities. Conduct regular internal project reviews and progress checks. Remove blockers and help team members obtain the information, assets, approvals, or access required to complete their work. Balance team workload across multiple projects. Ensure clear communication between creative, technical, production, and client-facing teams. Support the team in making practical decisions when creative, technical, budget, and timeline considerations conflict. Encourage early identification of risks rather than allowing problems to surface near deployment. Quality Assurance and Testing Develop testing plans and acceptance criteria for digital applications and interactive installations. Coordinate internal quality assurance, usability …