Guest Service Officer, Park Operations - Bird Paradise

The role ensures smooth day-to-day park operations, maintaining high guest service standards and executing proposals to enhance the guest experience. Responsibilities also include resolving guest issues, guiding part-time staff, assisting with safety enforcement, and participating in wildlife management and guest education efforts. Candidates need a minimum of 1 to 3 years of relevant experience in the hospitality or tourism industry, with prior customer service experience being advantageous. Essential attributes include excellent communication skills and a confident, energetic, and outgoing personality, along with the ability to work weekends and public holidays.