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Guest Engagement Officer

Marina Bay Sands

SingaporeFull-timeOn-site

Posted 12 Jun 2026

About this role

The Guest Engagement Officer is responsible for managing entry and exit points in the casino, ensuring compliance with regulations, and providing excellent customer service. They will greet guests, handle requests and complaints, and maintain a positive environment within the casino. Candidates should have a high school diploma and preferably one year of experience in a hospitality or casino role. Excellent customer service skills and the ability to work with minimal supervision are essential.

What they're looking for

Customer ServiceAttention To DetailProblem SolvingCommunicationTeamworkProfessional AppearanceInitiativeFlexibility

Frequently asked questions

What does a Guest Engagement Officer at Marina Bay Sands do?

The Guest Engagement Officer is responsible for managing entry and exit points in the casino, ensuring compliance with regulations, and providing excellent customer service. They will greet guests, handle requests and complaints, and maintain a positive environment within the casino. Candidates shou…

What skills does this Guest Engagement Officer role need?

Key skills for this role include Customer Service, Attention To Detail, Problem Solving, Communication, Teamwork, Professional Appearance.

How much does a Guest Engagement Officer at Marina Bay Sands pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Guest Engagement Officer role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Guest Engagement Officer role?

You can apply directly on Marina Bay Sands's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.