About this role
The Customer Relations Executive is responsible for providing excellent service to casino guests, assisting with their needs, and conducting familiarization tours. They also engage guests through telemarketing and collaborate with various stakeholders to enhance service standards.
Candidates should have a diploma in hospitality or a related field, with prior experience in sales or customer service preferred but not required. Fluency in Mandarin and English is essential, along with good problem-solving skills and the ability to work various shifts.
What they're looking for
Customer ServiceProblem SolvingTeam PlayerTelemarketingGuest EngagementEvent CoordinationCommunicationHospitality
Frequently asked questions
What does a Customer Relations Executive at Marina Bay Sands do?
The Customer Relations Executive is responsible for providing excellent service to casino guests, assisting with their needs, and conducting familiarization tours. They also engage guests through telemarketing and collaborate with various stakeholders to enhance service standards. Candidates should …
What skills does this Customer Relations Executive role need?
Key skills for this role include Customer Service, Problem Solving, Team Player, Telemarketing, Guest Engagement, Event Coordination.
How much does a Customer Relations Executive at Marina Bay Sands pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Customer Relations Executive role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Customer Relations Executive role?
You can apply directly on Marina Bay Sands's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.