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Guest Service Agent - Mall Concierge

Marina Bay Sands

SingaporeFull-timeOn-site

Posted 19 May 2026

About this role

The Guest Service Agent is responsible for delivering a wonderful shopping experience to guests and attending to their enquiries and feedback. They will also perform Mall Marketing redemptions and assist luxury shoppers. A diploma or degree in hospitality or a related field is preferred, but no experience is required as training will be provided. Candidates should have a great personality, excellent customer service attitude, and be willing to work various shifts.

What they're looking for

Customer ServiceCommunicationMS OfficeHospitalityProblem SolvingTeamworkAttention to DetailLuxury Service

Frequently asked questions

What does a Guest Service Agent - Mall Concierge at Marina Bay Sands do?

The Guest Service Agent is responsible for delivering a wonderful shopping experience to guests and attending to their enquiries and feedback. They will also perform Mall Marketing redemptions and assist luxury shoppers. A diploma or degree in hospitality or a related field is preferred, but no expe…

What skills does this Guest Service Agent - Mall Concierge role need?

Key skills for this role include Customer Service, Communication, MS Office, Hospitality, Problem Solving, Teamwork.

How much does a Guest Service Agent - Mall Concierge at Marina Bay Sands pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Guest Service Agent - Mall Concierge role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Guest Service Agent - Mall Concierge role?

You can apply directly on Marina Bay Sands's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.